Click the "My Account / Order Status" link
at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account / Order Status" link
at the top right hand side of our site to view orders you have placed. Then
click the "Change quantities / cancel orders" link
to find and edit your order. Please note that once an order has begun
processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account / Order Status" link
at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account / Order Status" link
at the top right hand side of our site to track your order status. Be sure
that all of the items in your order have shipped already. If you order
displays your Package Tracking Numbers, check with the shipper to confirm
that your packages were delivered. If your packages each show a status of
"delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account / Order Status" link
at the top right hand side of our site to track your order status. Be sure
that all of the items in your order have shipped already. If you order
displays your Package Tracking Numbers, check with the shipper to confirm
that your packages were delivered. If your packages each show a status of
"delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account / Order Status" link
at the top right hand side of our site to track your order status. Be sure
that all of the items in your order have shipped already. If you order
displays your Package Tracking Numbers, check with the shipper to confirm
that your packages were delivered. If your packages each show a status of
"delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict
when they will have more in stock, but as soon as they do, we will be able
to ship the item to you.